Employment Opportunities

Service Technician

Department:  Service

Location: Clifton Park/Chatham

 

Purpose:

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.  May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

 

Responsibilities:


  • Performs complex diagnostics and repairs on turf equipment and small agricultural products
  • Participates in Service EDUCATE Training programs required for the development of skills and knowledge
  • Performs diagnosis and repair in the field as required
  • Maintains current knowledge of John Deere and competitive products
  • Maintains condition of vehicles, inventory, tools and equipment
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Completes all reports and forms required in conjunction with work assignments
  • Accounts for all time and material used in performing assigned duties

 

Experience, Education, Skills and Knowledge:


  • 5+ years of experience performing service repairs
  • Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures on the machines of the Technician’s specialty
  • Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
  • Excellent skills in operating vehicles and equipment used for diagnostic purposes
  • Ability to use Service Advisor and basic computer functions
  • Ability to lift at least 75 lbs. repeatedly
  • High School Diploma or equivalent experience required; Associates degree preferred
  • Valid driver’s license required; and fork lift license preferred

Parts Counter Salesperson

Department: Parts

Location: Clifton Park

 

Purpose:

Responsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service, overall organizational promotion, and stocking duties.

 

Responsibilities:

 

o    Promotes and sells products and/or services to meet customer needs

  • Supplies Service Technicians with parts as required
  • Assists with preparing and maintaining merchandise displays
  • Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
  • Assists in keeping parts department clean and orderly
  • Follows up on shortages and expedites issues by reporting to the manager

o    Assists in maintaining all departmental tools, equipment, and vehicles are in good working order

Experience, Education, Skills and Knowledge:

 

  • Basic data entry/keyboarding skills
  • Basic parts and machinery knowledge
  • Ability to use the John Deere Parts Catalog computer application
  • Ability to work in a team environment
  • Ability to lift items weighing up to 75 lbs.
  • High School diploma or equivalent experience
  • Fork lift license preferred
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